Q1:How the product pricing and how to consult prices?
A:We pricing the products according to the customers' choice on materials,printing,and other process flow and so on. And you can inquiry by TM,skype or send e-mail to us.
Q2: What information should I let you know if I want to get a quotation?
-size of the products (Length x Width x Height)
-material and surface handling (We could advise if you’re not sure)
-printing colors (could quote 4C if you’re not sure)
-FOB price is our usual price term, if you need CIF price, please let us know your port of destination.
-If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.
Q3: When we create the artwork, what kind of format is available for printing?
-The popular ones: PDF, AI, PSD.
-Bleed size: 3-5mm.
-Resolution: no less than 300 DPI.
Q4:How long does the products normally delivery?
A:The ordinary order usually need 20-25 days.If you are the urgent order,we can delivery about 7-10 days.
Q5:If the products have some quality problem,how will you deal with it?
A:If the quality problem of products caused by us, we will provide a replacement service.
Q6:Could you provide samples for test?
A:Yes, we provide free samples for customers,but customer should bear the freight charges.
Q7:How to make payment?
A:T/T,L/C&Western Union , we also accept most other convenient methods of payment.